Last Updated: November 2025
Welcome to Velvet Roots.
By accessing or using our website, booking a consultation, or engaging with any of our services, you agree to the following Terms & Conditions. Please read them carefully before proceeding.
Velvet Roots specializes in hair restoration and related medical aesthetic services. All information provided on this website is for general informational purposes only and is not a substitute for professional medical advice or diagnosis.
We reserve the right to update, modify, or remove any part of this website, including these Terms & Conditions, at any time without prior notice. Continued use of the site signifies your acceptance of any changes.
Consultations offered through our website may be in-person or virtual.
Free consultations are subject to availability and must be scheduled through our approved booking system or by direct contact.
Velvet Roots reserves the right to reschedule or cancel consultations due to unforeseen circumstances.
All clients must provide accurate and up-to-date personal and contact information when booking.
Our services, including consultations and treatments, are provided by licensed and qualified professionals. However:
Individual results vary depending on multiple factors, including genetics, health status, and lifestyle.
No guarantee of specific results can be made.
Procedures may involve certain medical risks, which will be discussed during your consultation.
Always follow the pre- and post-treatment instructions provided by our medical team.
Velvet Roots and its staff are not liable for any adverse effects resulting from the misuse or misunderstanding of the information provided.
All prices displayed on the website or in communication materials are subject to change without prior notice.
Final pricing for services or packages will be confirmed during consultation.
Payments must be made according to the terms agreed upon before treatment.
In cases of cancellation or rescheduling, Velvet Roots’ refund or deposit policy will apply.
Your privacy matters deeply to us.
We collect only necessary personal data (e.g., name, phone number, email) to manage consultations and communication.
Your information will never be shared, sold, or disclosed to third parties, except as required by law or with your explicit consent.
For full details, please review our Privacy Policy.
If you choose to use our travel coordination service:
Velvet Roots acts only as a facilitator between you and third-party service providers (e.g., airlines, hotels).
We are not responsible for delays, cancellations, or issues caused by these external providers.
Any refunds or changes are subject to the policies of those third-party services.
All content on this website — including text, images, graphics, and logos — is the property of Velvet Roots or its content creators and is protected by copyright laws.
Unauthorized copying, modification, or reproduction of any material is strictly prohibited.
Velvet Roots shall not be held liable for:
Any indirect, incidental, or consequential damages arising from the use or inability to use our website or services.
Any reliance placed on the information provided herein without direct consultation with our qualified professionals.
These Terms & Conditions are governed by and construed in accordance with the laws of the country where Velvet Roots operates. Any disputes arising shall be resolved under the exclusive jurisdiction of the relevant courts.